Festive Extravaganza - Scratch Card Xmas Promo - Palm Beach - T&Cs

Promoter

The Palm Beach, 30 Berkeley Street, London, W1J 8EH. The Palm Beach is a trading name and premises of Genting Casinos UK Ltd. Registered in England 01519689. Address: Star City, Watson Road, Birmingham B7 5SA. Genting Casinos UK Limited are licensed and regulated by the UK Gambling Commission.

Overview

All customers that visit The Palm Beach between 15:00 to 22:00 during the period 04/12/2023 - 31/12/2023 (excluding 25/12/2023), will be given a scratch card on entry for their chance to win a selection of prizes either redeemable on that visit, or in January 2024.

Terms & Conditions

  1. Promotion starts on Monday 4th December 2023 at 15:00.
  2. Promotion ends on Sunday 31st December 2023 at 22:00.
  3. One entry per customer per promotion day.
  4. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry.
  5. The Palm Beach reserves the right to alter the format or withdraw this promotion at any time and without notice due to circumstances beyond its control.

Conditions of Entry

  1. This promotion is open to all customers aged 18 years or over except employees of Genting Casinos Ltd, their families, agents or agencies and anyone else professionally connected to this promotion who are all precluded from participation.
  2. The Palm Beach operate a challenge 25 policy, so please ensure that you bring your photographic I.D with you.
  3. All entrants may view the terms and conditions prior to participation and all entrants must abide by the terms and conditions or risk disqualification.

How to Enter

  1. Promotion is free to enter.
  2. Customers can collect a scratch card on entry between 15:00 and 22:00.
  3. One card, per person, per day only.

Prizes available

  1. The following prizes are available with the corresponding ratio:
    • 50% off your total bill in the Lounge Bar, 1 in 20
    • 50% off your food bill in the Restaurant, 1 in 20
    • 50% off your total bill in the Restaurant, 1 in 20
    • 25% off your total bill in the Restaurant, 1 in 20
    • Instant Win - £50 Spin to Win, 1 in 5
    • Instant Win - Free Cocktail, 1 in 5
    • Instant Win - Free glass of house champagne - 1 in 5
    • No Win, 1 in 5

Prize Terms and Conditions

  1. Free Drink:
    1. Must be used on the same gaming day as received.
    2. A gaming day is 12pm to 5am the following calendar day.
    3. Customers may choose from any classic cocktail from our drink's menu.
    4. Glass of prosecco served as 125ml.
  2. Spin to Win:
    1. Take card to a Roulette table to redeem.
    2. Spin to Win vouchers are valid on Roulette only.
    3. Must be used on the same gaming day as received.
    4. A gaming day is 12pm to 5am the following calendar day.
    5. Spin to Win voucher is valid for a single number straight up bet on Roulette, if the voucher is placed on the winning number on that spin, the customer will win the £50.
    6. Promotional stake not returned on winning bet.
    7. Voucher can be used on one spin only.
    8. Only one voucher will be accepted on any individual spin therefore it is at the discretion of the manager when participants can redeem the offer.
    9. No change given.
    10. Not transferable or redeemable for cash.
  3. 50% off your total bill in the Restaurant:
    1. This prize entitles you to 50% off your entire bill when dining in the restaurant.
    2. Must be redeemed between 02/01/2024 - 31/01/2024. 7pm-2am.
    3. Up to a value of £300.
    4. Excludes bottles of champagne.
    5. Tables of up to 6 guests only, to be booked by contacting Marzia.Passarello@thepalmbeach.co.uk
    6. One discount voucher per bill only.
  4. 50% off your food bill in the Restaurant:
    1. This prize entitles you to 50% off your food bill only when dining in the restaurant.
    2. Must be redeemed between 02/01/2024 - 31/01/2024, 7pm-2am.
    3. Up to a value of £200.
    4. Tables of up to 6 guests only, to be booked by contacting Marzia.Passarello@thepalmbeach.co.uk
    5. One discount voucher per bill only.
  5. 50% off your total bill in the Lounge Bar:
    1. This prize entitles you to 50% off your entire bill when visiting the Lounge Bar.
    2. Must be redeemed between 02/01/2024 - 31/01/2024. 7pm-2am.
    3. Up to a value of £200.
    4. Excludes bottles of champagne.
    5. Tables of up to 6 guests only, to be booked by contacting Marzia.Passarello@thepalmbeach.co.uk
    6. One discount voucher per bill only.
  6. 25% off your total Bill in the Restaurant:
    1. This prize entitles you to 25% off your entire bill when dining in the restaurant.
    2. Must be redeemed between 02/01/2024 - 31/01/2024. 7pm-2am.
    3. Up to a value of £200.
    4. Excludes bottles of champagne.
    5. Tables of up to 6 guests only, to be booked by contacting Marzia.Passarello@thepalmbeach.co.uk
    6. One discount voucher per bill only.
  7. Restaurant/lounge bar vouchers are single use only, no change given.
  8. Prizes are non-transferable, no cash alternative will be offered.
  9. Winners may be required to provide valid photographic identification in order to claim their prize.

General Terms

  1. The Promoters reserve the right to:
    • a. Refuse to accept any entry if a ticket/scratch card/voucher appears to be defective, tampered with, misprinted, damaged, defaced, forged, or reconstructed.
    • b. Void any entries (and any prize if necessary) in the event of entrant misconduct, fraud, or breach of these terms.
    • c. Amend, alter, or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control; or
    • d. Terminate any entry (including winning entries) where entrants are subject to any barring, suspension, or self-exclusion.
  2. The Promoters accept no responsibility or liability for:
    • a. Incomplete entry forms; nor
    • b. Any liability or responsibility otherwise arising from this promotion.

Your Data:

  1. All data provided will be processed in accordance with the Promoters Privacy Policy that is available at Reception and at https://www.gentingcasinos.co.uk/privacy-policy/
  2. You may withdraw consent to your information being made available or request that less information be made available by speaking with a member of the Management Team, nevertheless the information will be shared with Government agencies if required.

Responsible Gambling

Genting Casinos recognises that a small proportion of its Patrons may experience problems as a result of their gambling. Genting Casinos are committed to a policy of promoting a responsible attitude to gambling and provides free literature within its casinos for the information and benefit of all. Genting Casinos will ensure that its management and staff are aware of this issue so that they may assist wherever possible. Genting Casinos operate SENSE (Self-Enrolment National Self Exclusion) scheme so if you would like to discuss your gambling, please speak to a member of the management team.

Palm Beach - Diwali 2023 - Prize Draw

Promoter

The Palm Beach, 30 Berkeley Street, London, W1J 8EH. The Palm Beach is a trading name and premises of Genting Casinos UK Ltd. Registered in England 01519689. Address: Star City, Watson Road, Birmingham B7 5SA. Genting Casinos UK Limited are licensed and regulated by the UK Gambling Commission.

All entries are subject to the following terms and conditions - please read the following carefully.

Terms and Conditions of Entry

  1. Promotion starts Wednesday 1st November 2023 at 12:00.
  2. Promotion ends Saturday 18th November 2023 at midnight.
  3. Prize Draws will take place at 22:00, 23:00 and midnight on Thursday 16th November 2023 and Saturday 18th November 2023.
  4. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry.
  5. This promotion is open to all Genting UK customers aged 18 years or over except employees of Genting Casinos Ltd, their families, agents, agencies, and anyone else professionally connected with this promotion who are all precluded from promotion.
  6. Genting operate a Challenge 25 policy, so please ensure that you bring your photographic I.D with you if asked.
  7. No purchase necessary.
  8. Entry tickets available from reception every gaming day between Wednesday 1st November 2023 and Saturday 18th November 2023.
  9. Gaming Day is 12:00 - 05:00 (following calendar day).
  10. One ticket given per person, upon entry.

How to Enter

  1. Entrants can collect a prize draw ticket from reception, upon entry.
  2. Entry tickets will require you to note down your full name, contact number and membership number (if applicable). Tickets not filled in will be disregarded.
  3. Prize draw tickets must be deposited in the prize draw box situated inside casino. Participants are solely responsible for ensuring they bring their entry tickets and place them in the draw box. Lost or missing tickets will not be replaced.
  4. Prize draw last entries will close 15 minutes before each draw. No entries will be accepted after this time Entry into subsequent draws will open after each draw is complete.

Prizes

Draws - Thursday 16th November 2023.

  • 3rd Place - £250 cash - Draw at 22:00
  • 2nd Place - £750 cash - Draw at 23:00
  • 1st Place - £1500 cash - Draw at midnight.

Draws - Saturday 18th November 2023.

  • 3rd Place - £250 cash - Draw at 22:00
  • 2nd Place - £750 cash - Draw at 23:00
  • 1st Place - £1500 cash - Draw at midnight.

Prize terms and conditions

  1. Winners may be required to provide valid photographic identification in order to claim their prize.
  2. The Promoters reserve the right to change or substitute a prize if they reasonably deem it necessary.
  3. Prizes will be loaded onto the winners My Genting Rewards Cards and are non-transferable.
  4. If a customer wins, they will be required to sign up to the My Genting membership scheme.

Selection of Winner(s)

  1. Prize draws will be made on the gaming floor by a member of Management, or an independent person/s nominated by them at 22:00, 23:00 and midnight on 16/11/2023 and 18/11/2023.
  2. Winners need to be present in the casino at the time of the draw to claim their prize. One ticket to be drawn from the tombola for each draw during the 16.11.2023. Winners will be called three times and will have 60 seconds to respond to each call. If they do not respond after the third call, we will announce that ticket is void. Any unclaimed prizes of the same place will be rolled over to the next draw for the same place. For example, if the 3rd place prize draw for £250 on Thursday 16th November at 22:00 is not claimed it will roll over to the 3rd place prize draw on Thursday 18th November and the prize on 18th will increase by £250. In the event that roll over prizes are not won, then after the 1st Place draw at midnight on Saturday 18th November 2023 has completed, a further prize draw will take place for each of the remaining rolled over prizes and will continue until all prizes are won. Prizes will be awarded in the order listed above.
  3. Winning tickets will be retained for audit purposes.
  4. Winning tickets from 16/11/2023 will not be placed back into the prize draw box, but all other tickets will be kept in for the following draw on the 18/11/2023.

General Terms

  1. The Promoters reserve the right to:
    • a. Refuse to accept any entry if a ticket appears to be defective, tampered with, misprinted, damaged, defaced, forged or reconstructed;
    • b. Void any entries (and any prize if necessary) in the event of entrant misconduct, fraud, or breach of these terms;
    • c. Amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control; or
    • d. Terminate any entry (including winning entries) where entrants are subject to any barring, suspension or self-exclusion.
  2. The Promoters accept no responsibility or liability for:
    • e. Incomplete entry forms; nor
    • f. Any liability or responsibility otherwise arising from this promotion.

Your data:

  1. All data provided will be processed in accordance with the Promoter Privacy policy that is available at Reception and https://www.gentingcasinos.co.uk/privacy-policy/
  2. Surname and County of the Prize Draw winners will be available until 18/12/2023.
  3. You may withdraw consent to your information being made available or request that less information be made available by speaking with a member of the Management Team, nevertheless the information will be shared with Government Agencies if required.

Governing Law and Jurisdiction

  1. This promotion and any dispute in connection with it shall be governed by the laws of England and the courts of England shall have exclusive jurisdiction in relation to any disputes.

Responsible Gambling

Genting Casinos recognises that a small proportion of its Patrons may experience problems as a result of their gambling. Genting Casinos are committed to a policy of promoting a responsible attitude to gambling and provides free literature within its Casinos for the information and benefit of all. Genting Casinos will ensure that its management and staff are aware of this issue so that they may assist wherever possible. Genting Casinos operate SENSE (Self-Enrolment National Self-Exclusion) scheme so if you would like to discuss your gambling please speak to a member of the management team.

Chip Warrants

Terms and Conditions

All redemptions are subject to the following terms and conditions – please read the following carefully.

Terms and Conditions of Entry

  1. Chip Warrants are available to invited customers only who are 18 years or over except employees of Genting Casinos Ltd, their families, agents, agencies and anyone else professionally connected with this promotion.
  2. Chip Warrants are single use only and are subject to the following conditions;

Chip Warrant Terms

  1. The value and details of the chip warrant will be shown on the front of the chip warrant and must match the validating system to be eligible for redemption.
  2. Cannot be used with any other promotion or voucher on the same day.
  3. Valid for the customer named on the chip warrant only.
  4. Not transferable or redeemable for cash and have no cash value.
  5. No change will be given.
  6. Unless specifically stated on the voucher as a single bet, the chip warrant may be broken down into smaller promotional bets subject to the table minimum.
  7. Chip Warrants are only valid on Live Table Games subject to the table availability at the time of redemption.
  8. Chip Warrants can only be redeemed at the following participating Genting Casinos: -
    • Crockfords Casino
    • The Palm Beach
    • Colony Club
    • Forty Five Kensington
    • London China Town

How to Redeem

  1. A Valid Chip Warrant should be taken to the cash desk where it will be validated prior to any promotional chips being issued.
  2. If successfully validated, the cashier will present the customer with promotional chips to the value stated on the validating system.
  3. Once issued with the promotional chips, the customer should proceed to take the promotional chips directly to the table.

Specific Game Conditions

  1. Additional specific restrictions for each individual game apply as shown below: -
    • Roulette
      • On even chance outside betting, If zero comes in, you will receive half the value of the promotion chip back and the current promotional chip will be retained.
    • Blackjack
      • Chip Warrants and the associated promotional chips can’t be used on any side bets including Blackjack Aces.
      • You may Double Down or Split at your own cost if you have no remaining promotional chips.
    • Baccarat
      • Chip Warrants and the associated promotional chips can’t be used on any side bets and therefore can only be used for a bet on Baccarat Player or Bank only.

General Terms and Conditions

  1. The promoter’s decision is final in all matters relating to this promotion. Anyone found abusing or breaching the spirit of this promotion will be prevented from participating in any further promotional activity.
  2. The Promoters reserve the right to:
    1. refuse to accept any chip warrant if a chip warrant appears to be defective, tampered with, misprinted, damaged, defaced, forged or reconstructed;
    2. Void any chip warrant (and any reward if necessary) in the event of non-member entry, entrant misconduct, fraud, or breach of these terms;
    3. Amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control; or
    4. Exclude participation where entrants are or have been subject to any barring, suspension or self-exclusion.
  1. In the event that a participant who has received a chip warrant has their membership to Genting Casino revoked or enters into a Self-Exclusion agreement via SENSE they will be excluded from this promotion.
  2. Any disputes must be raised immediately with the Duty Manager.
  3. Any dispute arising from these Terms and Conditions or not covered by the provisions of these Terms and Conditions, the decision of the Duty Manager will be final subject to the Dispute Policy.
  1. Promoter:

    Genting Casinos UK Ltd. Registered in England 01519689.

  1. Your Data:

    All data provided will be processed in accordance with the Promoters Privacy Policy that is available at Reception and at https://www.gentingbet.com/privacy-policy

Responsible Gambling

  1. Genting Casinos recognises that a small proportion of its Patrons may experience problems as a result of their gambling. Genting Casinos are committed to a policy of promoting a responsible attitude to gambling and provides free literature within its Casinos for the information and benefit of all. Genting Casinos will ensure that its management and staff are aware of this issue so that they may offer assistance wherever possible. Genting Casinos operate SENSE (Self-Enrolment National Self Exclusion) scheme so if you would like to discuss your gambling please speak to a member of the management team.

Match Play / Free Play / Free Points / Bonus & Spin to Win TERMS AND CONDITIONS

All entries and redemption are subject to the following terms and conditions – please read the following carefully.

TERMS AND CONDITIONS OF ENTRY

This promotion is open to all The Palm Beach Rewards Card Holders aged 18 years or over except employees of Genting Casinos Ltd, their families, agents, agencies and anyone else professionally connected with this promotion who are all precluded from promotion. If not registered, customers can sign up on the day of entry. The Palm Beach operates a challenge 25 policy, so please ensure that you bring your photographic ID with you.

All non-point based offers redeemed from the kiosk at the casino will be valid on the day of redemption at that casino only unless a greater period is stated on the voucher.

All free point offers will be valid for 12 months once redeemed from the kiosk and are subject to the terms and conditions of the The Palm Beach rewards scheme, for the full T&C’s click here

Match Play / Free play / Bonus Vouchers & Spin to Win vouchers are single use only and are subject to the following conditions;

MATCH PLAY / FREE PLAY / BONUS TERMS

The type of Match Play / Free Play / Bonus is detailed on the offer or on the voucher or offer being displayed in the App.

Cannot be used with any other promotion or voucher on the same day.

Valid for the customer named on the voucher only.

Not transferable or redeemable for cash.

No change will be given.

Unless specifically stated on the voucher as a single bet, a free play / match play voucher may be broken down into smaller bets subject to the table or slot minimum.

Bonus Offers are only valid on Slots.

The game where the voucher is valid for will be stated on the voucher, where the voucher states “All Games”, E-Tables are not included as standard.

If the offer is a ‘Match Play’ offer, you are required to stake an amount equivalent to the face value of the voucher and the casino will match that stake.

Unless stated on the voucher the promotional stake not returned on winning bet.

Additional specific restrictions for each individual Match Play / Free Play / Bonus offer applies as shown below: -

Roulette Free Play / Match Play (Even Chances)

This offer is for an even chance bet on Roulette.

Voucher can only be used on one spin.

If zero comes in, you will receive half the value of the voucher and the voucher will be retained.

Roulette Free Play / Match Play (Straight Up)

This offer is for a number straight up bet on Roulette.

Voucher can only be used on one spin.

Blackjack Free Play / Match Play

This offer is for a bet on Blackjack.

Voucher can only be used on one hand unless the outcome is a stand-off where the voucher will be returned.

Does not include any side bets including Blackjack Aces.

You may Double Down or Split at your own cost.

Baccarat Free Play / Match Play

This offer is for a bet on Baccarat Player or Bank only.

This voucher can only be used on one coup unless outcome of a Tie where voucher will be returned and may be used on a subsequent hand.

Does not include any side bets.

Slots Free Play / Match Play / Bonus

This offer entitles you to a Play on Slots.

If the offer is a Bonus offer, you are required to stake an amount equivalent to the face value of the voucher and the casino will match with an additional bonus as described in the offer.

Machines specified by the duty manager must be used.

You are required to stake all the promotional funds before being able to cash out.

Where applicable the Manager will insert cash into the machine.

SPIN TO WIN TERMS

The amount of ‘Spin to Win’ is detailed on the offer or on the voucher or offer being displayed in the App.

Cannot be used with any other promotion or voucher on the same day.

Valid for the customer named on the voucher only.

Not transferable or redeemable for cash.

No change will be given.

Spin to Win Vouchers can only be used on Roulette.

A Spin to Win voucher is valid for a single number straight up bet on Roulette, if the voucher is placed on the winning number on that spin, the customer will win the value stated on the voucher.

E.g. If you placed your voucher on number 8 and the voucher stated £25 on it. If number 8 is the winning number. You would receive £25 and the voucher would be retained.

i.e. The voucher is equal to a £1 bet paying out at odds 25-1

Promotional stake not returned on winning bet.

Voucher can only be used on one spin.

Only one voucher will be accepted on any individual spin therefore it is at the discretion of the manager when participants can redeem the offer.

HOW TO REDEEM

Go to the Kiosk at the casino either stated in your ‘Offers’ section of your app or the casino that has sent you this promotion and Insert your Loyalty Card.

Find and redeem the appropriate Free Play / Match Play / Points voucher.

The following offers/vouchers should be printed at the kiosk and redeemed at the cash desk

  • Match Play Vouchers for Slots / E-Tables
  • Bonus Slot / E-Tables
  • Promotional chips can only be played on Roulette, Blackjack or Baccarat.

The following offers will automatically be added to your account with the amount stated in the offer once they are redeemed from the kiosk

  • Free Play Vouchers for Slots / E-Tables Only
  • Free Points

The following offers/vouchers should be redeemed directly at the table once printed from the kiosk:

  • Free Play Vouchers for a specific table
  • Free Play Vouchers for all tables
  • Match Play Vouchers for all tables.
  • Spin to Win Vouchers (Roulette Only)

GENERAL TERMS AND CONDITIONS

The promoter’s decision is final in all matters relating to this promotion. Anyone found abusing or breaching the spirit of this promotion will be prevented from participating in any further promotional activity.

The Promoters reserve the right to:

refuse to accept any entry if a voucher appears to be defective, tampered with, misprinted, damaged, defaced, forged or reconstructed;

Void any entries (and any reward if necessary) in the event of non-member entry, entrant misconduct, fraud, or breach of these terms;

Amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control; or

Exclude participation where entrants are subject to any barring, suspension or self-exclusion.

In the event that a participant who has redeemed a voucher has their membership to The Palm Beach revoked during the promotion period or enters into a Self-Exclusion agreement via SENSE they will be excluded from this promotion and any outstanding money will be returned to them.

Any disputes must be raised immediately with the on Duty Manager.

Any dispute arising from these Terms and Conditions or not covered by the provisions of these Terms and Conditions, the decision of the Duty Manager will be final subject to the Dispute Policy.

Promoter: Genting Casinos UK Ltd. Registered in England 01519689.

Your Data: All data provided will be processed in accordance with the Promoters Privacy Policy that is available at Reception and at https://www.gentingcasinos.co.uk/privacy-policy/

RESPONSIBLE GAMBLING

Genting Casinos recognises that a small proportion of its Patrons may experience problems as a result of their gambling. Genting Casinos are committed to a policy of promoting a responsible attitude to gambling and provides free literature within its Casinos for the information and benefit of all. Genting Casinos will ensure that its management and staff are aware of this issue so that they may offer assistance wherever possible. Genting Casinos operate SENSE (Self-Enrolment National Self Exclusion) scheme so if you would like to discuss your gambling please speak to a member of the management team.

Prize Draw T&C's

Key Terms

Promotion period- Monday 3rd October, 2022 – Saturday 12th November 2022, at the Palm Beach Casino. 1 entry per customer per calendar day during promotion period, collect your free entry ticket from Reception and place in the prize draw box. Entries must be deposited in the draw box by 5am on Sunday 13th November. Prize Draw takes place at 9pm on Sunday 13th November 2022. First prize - £10,000, second prize £3,000 and third prize is £2,000. Winners do not need to be present to win. Must be a member of the Palm Beach Casino to participate.

Overview

Palm Beach members who visit between Monday 3rd October and Saturday 12th November will be entitled to collect a Free Prize Draw ticket from Reception. Simply post it in the prize draw box and you’ve got a chance to win a share of the £15,000 prize pool.

Promoter

The Palm Beach Casino, 30 Berkeley Street, Mayfair, London W1J 8EH. The Palm Beach Casino is a trading name and premises of Genting Casinos UK Ltd. Registered in England 01519689. Address: Star City, Watson Road, Birmingham B7 5SA. Genting Casinos UK Limited are licensed and regulated by the UK Gambling Commission.

All entries are subject to the following terms and conditions – please read the following carefully.

Terms and Conditions of Entry

  1. Promotion period starts on Monday 3rd October, 2022 at 12:00
  2. Promotion period ends Saturday 12th November, 2022 at 23:59
  3. Prize Draw will take place on Sunday 13th November, 2022 at 21:00
  4. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry.
  5. This promotion is open to all Palm Beach Rewards Card Holders aged 18 years or over except employees of Genting Casinos Ltd, their families, agents, agencies and anyone else professionally connected with this promotion who are all precluded from promotion.
  6. No purchase necessary.
  7. Entrants are entitled to one prize draw ticket per calendar day during the promotional period.

How to Enter

  1. To enter this promotion, you must be a member of The Palm Beach Casino, registered for My Genting and over the age of 18. If not registered, customers can sign up on the day of entry. The Palm Beach operates a challenge 25 policy, so please ensure that you bring your photographic ID with you.
  2. Entrants must collect a prize draw ticket from Reception, between Monday 3rd October at 12:00 and Saturday 12th November 2022 at 23:59.
  3. Prize draw tickets must be deposited within the designated prize draw box located at Reception. Participants are solely responsible for ensuring they bring their entry tickets and enter them in the prize draw box. Lost or missing tickets will not be replaced.
  4. Entries must be deposited in the prize draw box by 05:00 on Sunday 13th November.

Prizes

  • First prize: £10,000 cash
  • Second prize: £3,000 cash
  • Third prize: £2,000 cash

Prize terms and conditions

  1. The Promoters reserve the right to change or substitute a prize if they reasonably deem it necessary.
  2. Winners may be required to provide valid photographic identification in order to claim their prize
  3. Prizes are non-transferable, no alternative will be offered.

Selection of Winner(s)

  1. Winners do not need to be present at the time of the draw, funds will be placed on deposit for them to collect on their next visit.
  2. Prize draw will be made by a member of Management or an independent person/s nominated by them at 21:00 on Sunday 13th November, 2022.
  3. The winners will be informed as soon as possible after the draw has taken place using their contact details. If the winner does not respond to contact within 24 hours we will make a further two attempts to contact the winner. If after we have made 3 attempts, over 72 hours, and the winner does not respond, the funds will remain on deposit for the customer and they will be informed at Reception on their next visit.

General Terms

  1. The Promoters reserve the right to:
    • a. Refuse to accept any entry if a ticket appears to be defective, tampered with, misprinted, damaged, defaced, forged or reconstructed;
    • b. Void any entries (and any prize if necessary) in the event of non-member entry, entrant misconduct, fraud, or breach of these terms;
    • c. Amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control; or
    • d. Terminate any entry (including winning entries) where entrants are subject to any barring, suspension or self-exclusion.
  1. The Promoters accept no responsibility or liability for:
    • e. Incomplete entry forms; nor
    • f. Any liability or responsibility otherwise arising from this promotion.

Your Data

  1. All data provided will be processed in accordance with the Promoter Privacy policy that is available at Reception and https://www.gentingcasinos.co.uk/privacy-policy/
  2. Surname and County of the Prize Draw winners will be available until 12/12/22 by enquiring at the casino.
  3. You may withdraw consent to your information being made available or request that less information be made available by speaking with a member of the Management Team, nevertheless the information will be shared with Government Agencies if required.

Disputes

  1. Any dispute arising from these Terms and Conditions or not covered in the provisions of these Terms and Conditions, the decision of the Casino Management will be final

Governing Law and Jurisdiction

  1. This promotion and any dispute in connection with it shall be governed by the laws of England and the courts of England shall have exclusive jurisdiction in relation to any disputes.

Responsible Gambling

Genting Casinos recognises that a small proportion of its Patrons may experience problems as a result of their gambling. Genting Casinos are committed to a policy of promoting a responsible attitude to gambling and provides free literature within its Casinos for the information and benefit of all. Genting Casinos will ensure that its management and staff are aware of this issue so that they may offer assistance wherever possible. Genting Casinos operate SENSE (Self-Enrolment National Self-Exclusion) scheme so if you would like to discuss your gambling please speak to a member of the management team.

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